Vehicle Recovery Training IVR

About Training

Training Today To Secure Your Tomorrow.

All employers are aware of their responsibilities of Health & Safety law to provide training when employing new staff or introducing new equipment and procedures. It is generally accepted practice that such induction training is usually carried out by an existing member of staff.

Once this initial training is period is over further training is often negelected, this can be a potentially dangerous oversight.

Unfortunately, training costs time and money. So when anything more than 'Basic Training' is mentioned, it is understandable that a few groans can be heard emanating from company boardrooms across the country.

However, the importance of training should not be overlooked, the rewards of having well trained staff far outweigh the initial financial outlay.

With new staff it may seem very appealing to allow an operator to gain experience by 'serving time' out on the road, but becoming experienced in such an unusual industry takes time.

With life and limb most definitely at risk, the learning curve can be steep indeed.

Structured quality training provides an operator with a solid foundation with which to build his future experience upon.

Even when a member of staff has had years of experience, ongoing training is essential.

Vehicles & equipment are constantly undergoing development, legislation is always subject to change during an operators working career.

The benefits of bringing him/her up to speed and eradicating any bad habits they may have picked up over time are quite evident.

Once trained, an operator should be skilled in safe working practices and promote a professional image of himself and the company he represents.

An Introduction to the Modular Training System

Back in 1983 when the IVR was formed one of its tasks was to put together a comprehensive training programme for the Roadside Assistance and Recovery Sector. During the next few years it became The Leading Training provider through IVR Training Services, producing training courses in Light Recovery, Heavy Recovery, Motorcycle Recovery, Lorry Loader and others.

The IVR worked with Automotive Skills (The Skills Council for the Motor Industry) and produced a set of modules as a Technical Certificate, using the National Occupational Standards as the benchmark, this provided a set of standards for the knowledge requirements of a Roadside Assistance/ Recovery Technician.

About the same time the IVR also wanted to raise the standards of Instructors and worked with The Independent Training Standards Scheme and Register (ITSSAR) to produce a two week, intensive, Recovery specific, training course for Instructors. During this time skills tests were added, the Technical Certificate and the modules we have today were born.

The sector now has a comprehensive set of standards for Roadside Assistance and Recovery Technicians that also test their competence at the end of their training. The IVR continues to build on these standards and where there is a gap in training will develop new modules in order to fill it. listed below are those modules.

IVR Training Modules

The IVR Training modules form a joint effort from the Automotive Skills body &The Institute of Vehicle Recovery for their certification and training programme of Recovery Operators. They have now become the accepted industry standard to instruct and train Rescue and Recovery Operators as part of the National Training and Certification Scheme specified by the National Highways Sector Scheme Main-Committee (NHSS 17).

Modules Currently Offered:

Please Click Here to see the IVR Training page for more information


We all know that keeping an accurate record of every training course undertaken is a key part of business management but unfortunately far too many businesses overlook this most vital of aspects and fail to incorporate effective reporting systems. This can be a sizeable mistake, as without an audit trail there is no way to be sure that every employee has completed the necessary training, and that in itself could put you in breach of important regulations.

It's all well and good putting your employees on courses, but if you want to ensure compliance you'll have to prove that they've undergone the level of training. That is what makes accurate record-keeping so important, if you don't have a system in place to make sure of that you could easily come unstuck should the worst happen – with an effective and up-to-date audit trail you'll be able to mitigate the risk to your business should the unforeseeable occur.

The 'moral' issue of training and keeping comprehensive records cannot be ignored as companies are sending their employees out to carry out a potentially hazardous role and use equipment that is potentially dangerous, when used incorrectly.

Under the PUWER 'Provision and Use of Work Equipment' regulations companies are required to train their staff in the correct and safe use of any equipment they are provided with and any the technician supply themselves

The benefits of training and keeping accurate records The primary purpose of training staff to a recognised standard is to reduce accidents at work but there are many others benefits including:

  • Staff feel valued and remain loyal to the company

  • Staff are more efficient and productive

  • Staff cause less damage to equipment and vehicles

These training records must be accessible 24/7 so never underestimate the importance of keeping accurate employee training records if you want to have a safe, secure and fully compliant workplace.


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